Polityka prywatności

Last Updated: 24.06.2024

Hi. We know this isn't necessarily the most exciting topic, but we take it seriously. COLUMN.IS is committed to data protection and the rights of our customers, and we want to be transparent about what information we collect when you use the site. Below, you can skim through it, but if you have further questions, please don't hesitate to contact us.

Information is collected when users visit the online store or place orders from the company, and additionally when they sign up for mailing lists or create an account for the web store. Individuals visiting the online store have the opportunity to update their preferences regarding data collection and can thereby influence the information collected about them, though this may affect the functionality of the site.

Processing of personal information by COLUMN.IS complies with applicable privacy laws and personal data processing regulations as they exist in Iceland at any given time.

Storage and security of data: COLUMN.IS always strives to ensure secure storage of personal information. The online store operates on Shopify's platform, which uses SSL certificates. Shopify is recognized as a PCI DSS compliant provider ensuring secure handling of card information. Further details can be found on Shopify's website. COLUMN.IS cannot be held responsible for data breaches due to third parties or cyberattacks. Users are encouraged to promptly inform us if they believe that specific information they have provided to us is at risk.

In the event of a security breach affecting personal information, we will notify the Data Protection Authority and, as required, notify you according to legal guidelines.

What personal information do we collect? We use personal information to manage your access to our websites, provide better service, and inform you about products, offers, and updates we believe you may be interested in. These are the types of personal information COLUMN.IS may collect about you:

Contact information, such as name, social security number, gender, address, email address, and phone number. We collect this to deliver products and services to you and to send notifications about new products.

Payment information, such as debit or credit card numbers.

Information about product purchases or services, such as transaction dates, where transactions took place, and what was purchased. This is done to manage purchase history and handle returns and exchanges.

Communication history.

Online marketing, where we send you marketing and promotional content via email or SMS, such as advertisements, promotional materials, surveys, discount codes, offers, and product recommendations, provided you have previously consented to such use. This marketing may be based on your purchase history to provide you with information and offers tailored specifically to you. You can withdraw your consent for such marketing communications at any time.

Website analytics and tracking, where we automatically collect data such as IP address, browser type, device identifier, and operating system when you visit our websites. We also record information about how you accessed our website via links and from which website or social media platform, how you use the website, visit date and time, time spent on these pages, as well as information about purchases of products and services. Such information may be collected using cookies.

Generally, we receive the above information directly from you, but it may also come from third parties, such as government entities or our service providers.

Users are reminded that further information about data collection can also be found on our cookie policy page.

Processing and purpose of collecting personal information: The purpose of collecting personal information is to fulfill customer orders and provide necessary services in accordance with business agreements.

The goal of collecting personal information is to tailor customer service to their needs and to maintain and distribute information so that customers receive their orders.

COLUMN.IS processes information in confidence with its customers, aiming primarily to adapt services to customers, provide better service, and enhance the customer experience with the company's services. COLUMN.IS only collects personal information necessary to provide the requested service, and individuals consent to this by visiting the online store or placing orders for products.

Sharing personal information with third parties: To provide necessary services and deliver products to our customers, we reserve the right to share personal information with third parties. COLUMN.IS reserves the right to share personal information with third parties; such third parties are referred to as processors under data protection laws.

Personal information is never sold or leased to third parties under any circumstances.

Personal information is not distributed to third parties other than as indicated in the company's terms, with the customer's consent, or for other valid reasons for such distribution.

COLUMN.IS may share information, in aggregated form, with processors working with the company on quality and marketing activities. COLUMN.IS only provides these processors with the necessary personal information for the aforementioned purposes and enters into agreements with them obligating them to keep individuals' information secure and use it solely for the aforementioned purposes.

Thus, COLUMN.IS ensures the protection of personal information in accordance with current privacy laws and regulations. This includes forming a security policy for processing and securing personal information and setting security and enforcement rules as required by data protection laws.

When a third party (processor) accesses personal information, COLUMN.IS ensures confidentiality and deletion of data upon completion of processing through an agreement with the processor.

If a customer chooses not to provide personal information, COLUMN.IS may not be able to provide the individual with products or services. COLUMN.IS never uses personal information for purposes other than those for which it was collected.

User rights to access personal information: Individuals have the right to request information about all personal information held by COLUMN.IS. In some cases, individuals also have the right to receive a copy of such information.

Individuals have the right in certain cases to correct or delete personal information about them, for example, if the information is no longer necessary for the purpose for which it was originally obtained.

Mailing lists and registered customer accounts: COLUMN.IS works with email addresses that individuals have registered and consented to use in advance for sending targeted emails to individuals on the company's mailing list. Furthermore, an individual may provide information such as name, social security number, address, phone number, and gender. Consent is also requested to work with information about their purchases of COLUMN.IS products and services for marketing purposes.

Review of privacy policy: COLUMN.IS's goal is to update its privacy policy to meet the requirements made each time and comply with the privacy laws established in the country at any given time.

Therefore, the company's privacy policy may change without prior notice.

Cookie policy: COLUMN.IS operates on the Shopify platform, see their cookie policy here.

Shopify uses many different cookies, including necessary cookies to ensure the functionality of the website, cookies for advertising, social media, analytics, and web analysis. In addition to the cookies used by Shopify, the e-commerce platform connects with third parties such as Facebook, Google, and YouTube, which may place their cookies in users' browsers.

COLUMN.IS chooses to limit the use of cookies but uses them along with other data to identify users. Using cookies allows column.is to develop its online store, improve user experience, service, and marketing.

By using the COLUMN.IS website, you consent to the use of cookies.

What are cookies? Cookies can be categorized in various ways, but the categories of cookies used on the COLUMN.IS website are:

Necessary cookies: These cookies are necessary to provide you with the services available through our website and to use some of its features, such as access to secure areas. Because these cookies are necessary to display the website, you cannot reject them without affecting the operation of our websites. You can exclude or delete them by changing your browser settings, as described under the heading "How do I control cookies?" in this cookie policy.

Functional cookies: These cookies collect information that is used either in aggregate form to help us understand how our websites are used or how effective our marketing campaigns are, or to help us customize our website and applications for you to improve your experience, such as by selecting language and location. You can exclude or delete them by changing your browser settings, as described under the heading "How do I control cookies?" in this cookie policy.

Marketing cookies: These third-party cookies are used to make advertisements more relevant to you and your interests. They also perform functions such as preventing the same ad from appearing again and again, ensuring that ads are displayed correctly, and sometimes selecting ads based on your interests. You can choose to accept or reject these cookies or delete them later.

Cookies can enhance your website experience by allowing the site to remember your preferences and actions. By storing such information, you don't need to re-enter information each time you visit the website or navigate between subpages. Cookies also provide information about how users use the website, such as whether they are visiting it for the first time or whether they are regular visitors.

COLUMN.IS uses this information and data collected to educate the user and know how often they visit the online store, what products the consumer puts in their cart, how the consumer's previous orders were, and to promote to customers for products that could interest them. Cookies are designed to serve consumer needs, and COLUMN.IS primarily uses cookies to make the website and online store more enjoyable to use for consumers and improve their experience.

COLUMN.IS uses Google Analytics and Facebook Pixel for web analytics and analysis.