Shipping policy

Shipping Policy

Thank you for choosing COLUMN for your clothing needs. We strive to provide you with the best shopping experience, including transparent and efficient shipping services. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing:

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment.

Shipping Rates and Delivery Times:

  • We offer standard and expedited shipping options.
  • Shipping rates and delivery times vary based on your location and the selected shipping method.
  • You can view the estimated delivery time and shipping cost during the checkout process.

Domestic Shipping:

  • We currently offer shipping within Iceland. Estimated delivery times for standard shipping are typically 3 - 8 business days.
  • Expedited shipping is available for faster delivery, with estimated delivery times of 1-2 business days.

International Shipping:

  • We are excited to offer international shipping to our customers around the world. International shipping rates and delivery times depend on the destination and chosen shipping method.
  • Customers are responsible for any customs and import duties that may apply to their order. Please check with your local customs office for more information.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order's progress using the provided tracking information.

Shipping Delays:

  • While we do our best to ensure timely delivery, please note that shipping delays may occur due to unforeseen circumstances, such as weather conditions, customs issues, or carrier delays.

Address Accuracy:

  • Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages:

  • In the unfortunate event that your package is lost or stolen, please contact our customer support team, and we will assist you in resolving the issue.

Contact Information:

  • If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support team at column.iceland@gmail.com or call +354 888 6321

Thank you for choosing us :)
We appreciate your trust and look forward to delivering quality products to your doorstep!

Last Updated: 21 Jan 2024